Refund policy

We hope that you love your new TATTD ink additions! If for any reason you change your mind, we offer refunds for items returned in their original condition and packaging within 14 days excluding customised orders.

We do not offer refunds on our products once they have been used, however if you have a problem when applying the tattoos or have made a mistake in the application process please reach out to us and we will happily arrange a replacement with you.

Returning your order:

Please request a return by emailing our support team at Hello@tattd.co.uk - We'll provide you with instructions on how to return your order.

Please note that we do not offer returns on customised designs as these are bespoke and made to order. Should you have any issues with your custom design, please reach out to us.

For custom tattoo orders, customers are responsible for reviewing and responding to design proofs and approval requests in a timely manner.

If we do not receive a response from the customer within 60 days of sending a design proof, revision request, or any other correspondence relating to the custom tattoo order, we reserve the right to close the order and terminate the sale.

Once an order has been closed due to customer non-response, TATTD shall have no obligation to continue design work, retain artwork files, or fulfil the original order. Any subsequent request to proceed with the design may require a new order to be placed at the current pricing.

By placing a custom tattoo order, the customer acknowledges and agrees to these terms.

We allow up to 14 days from date of delivery to request your return. Excluding customised tattoos.

We do not currently offer free returns labels. We will, of course reimburse the postage fee should you receive the wrong item or an item in error and have to ship it back.

Please make sure you have tracking and proof of weight for the parcel you're returning.

Please note, all items must be in the original packaged condition in order for us to accept your return and that we will apply a 15% restocking fee on the total value of your return.

Please note, we can only offer replacements of the exact same item that is damaged, we cannot replace it for another item of the same or different value. If your item is no longer stocked, we can offer a gift card in place of your original item, for the original item amount paid. To request a replacement for a faulty item or for more details, please email Hello@tattd.co.uk

Cancelling your order:

Unfortunately, we are unable to cancel your order after it has been placed.

Once you receive your item(s) you can request a return within 14 days, information on how to do this is at the top of the page.

If you have any questions, please feel free to email our team at Hello@tattd.co.uk